In that condition, the CPU board will not be able to read any other keys. Sign up for promos & updates from Liberty Safe. The Senstat output is not reporting secure. The battery is likely dead and needs to be replaced, but the remote(s) may also need to be reprogrammed to work. You can solve this issue by finding the mid-point of play for the handle and then re-enter your code. If you are operating the lock on AC instead of DC or on half wave rectified DC (transformer + single diode) the lock won't hold. are properly connected. Is there an intrinsically safe/explosion proof strike available? If the electric strike operates properly with the door held open, the lockset may be pre-loading or binding the keeper of the electric strike. The UnLatch will automatically shut down its motor if it can't release the latch within 1.5 seconds. What are signs that my power supply isn’t providing sufficient amperage? To correct this on the 1AMP supply, disconnect the load for 15 seconds, correct any possible system shorts and then reconnect the load. Finally, check all wiring. The Mortise UnLatch works with a mortise lock. If this does not restore function to the board, the board will need to be replaced. To check the PolySwitches, apply the probes of a voltmeter to both PolySwitch leads with the board powered. Once the plating has been removed, it cannot be restored in the field, so the lock will have to be periodically cleaned and coated with oil or other rust inhibitor. Door locks are complex mechanisms with lots of tiny moving parts and, as such, can malfunction on occasion. Are Quik-Wire connectors compatible with ASSA ABLOY ElectroLynx connectors? Try running the bar off of a clean DC source such as a battery (minimum 12VDC ) if the bar begins working you can try to clean up the supply by adding 2ea. Make sure the door closer is properly operating to re-close the door with reasonable force. Use left/right arrows to navigate the slideshow or swipe left/right if using a mobile device. Available finishes include BK-Black Anodized (example: DC-62BK), BP-Brass Polished (example: DC-62BP), CL-Clear Anodized (example: DC-62CL) and SP-Stainless Polished (example: DC-62SP.). The temperature range of the DK-11 is only operable down to +32 degrees F. If you have temperatures that drop below that range then do not use the DK-11 outdoors. And although you expect things like your power door locks to work without fail, that isn't always the case. However, electronic safe locks have this feature to prevent would-be thieves from sitting there and continually entering in codes trying to get into your safe. If rusting appears, the most common cause is that improper cleaning (with steel wool for instance) has occurred and this has stripped off the relatively soft plating. What is the buzzing noise when the electric strike is activated? Can I use any type of entry control system with HES electric strikes? Examine the power supply or transformer to verify that the output voltage is at the listed rating. Is the door knob hard to turn, sticking or hanging up. Many of Schage door locks include a keypad that allows a user to program a personal identification number, or PIN, that can be used to unlock the door instead of a physical key. Please note that the HES 8300 fire rated strike is NFP80 compliant and does not require a hole to be cut in the frame. The fire alarm system must provide a relay output for connection to switch the BPS power supply. I have used the Securitron power supplies on various access control projects. How far can I mount my power supply from the UnLatch lock? Plus, our variety of electronic finish and style options pair effortlessly with our most popular trim styles, allowing you to expertly tie together the perfect style inside and out. You will be able to determine which keys are working by pressing each key and seeing which ones are echoed by a beep and LED flash. If the power locks seem to be working just fine from within the car, then you need to replace your key fob battery. The Premis lock is design to overcome pressure resistance on its bolt as result from weather stripping and warped door as result of climate and/or structural variations. Drop a few bucks at the nearest big box store (like Walmart or CVS) for a CR2032 battery and follow this step-… But if you frequently open your safe, the battery might not last as long. Unless both the door and frame are tagged with a fire label, the opening is not truly fire rated. The strike must be allowed to float around the rubber washer stack which must be on the strike center mounting screw. It … But if you frequently open your safe, the battery might not last as long. A frequent problem that new safe owners run into is that the handle seems to be jammed when they go to open their safe. Do I need two separate locks (one for each door)? Perform the door handing process in the Installation Guide. PolySwitch #3 will also trip if there are short circuit problems with the SRC, REX, UCD and HCD terminals. If the unit meters correctly, then the magnet body is operating properly and the problem must lie in the mounting of the strike. Any of the Securitron BPS series power supplies can be interfaced with a fire alarm system. Each PolySwitch protects against a particular problem and you need to know how to determine if the PolySwitch has tripped and how to correct the problem and reset the PolySwitch. If the Senstat reports secure then the strike plate is not making proper contact with the lock face. If you do not find such a physical problem that can be easily corrected, the board should be replaced although you should be aware that it can be operated with no problems from a DC power supply connected into the DC input terminals. Yes, by adding the Senstat (SC) option (example M62SC) to the Magnalock you will get a lock with an output that confirms the lock is secure. A problem can arise with the Magnalock. I have an in-swing door. This re-initializes the firmware. In order to calculate your battery requirement you need to know two things. DK-26 and DK-16 Specific: Unit won't accept programming. Step 1: Cut black and violet wires and remove insulation 3/16" back. When a PolySwitch goes into overload, it automatically adds a high resistance to the circuit which limits current flow to about 100mA, protecting the circuit. Meter between the face of the bar and the point were the antenna wire solders to the board you should see near zero resistance.If everything checks out contact the factory. You can depend on these locks to keep your guns and valuables secure in your safe. However, we do offer a series of dress covers that meet most requirements. Also be sure to check the fire rating on the opening, in order to match it to an appropriate product with a UL 10C fire rating for double doors. Check that the switch, key pad, etc., meet the voltage requirements for the system. Any material found should be removed using a piece of cloth and a non abrasive cleaner. Yes, mounting the lock on the jam will not change the functionality of the Magnalock. Go into your Jetta and play around with the power lock switches. Most CCTV installations require 24vac for camera power and Pan & Tilt power. HomeAdvisor is the simplest way to find and book house door lock repair services near you. Electric locks are sometimes stand-alone with an electronic control assembly mounted directly to the lock. I am configuring my system. This problem can be corrected by cleaning the surfaces of the magnet and strike or establishing proper play in the strike mounting. If the actual gap is significantly greater than this, you have found the problem. Your total current draw will be 840mA. No, we recommend that you allow 25% for a "Margin of Error" on any of our power supplies. Securitron supplies insulating hardware to accomplish this but the hardware might not have been used or the strike may be scraping against the header for instance. Can we add a second keypad to the interior of the door? Securitron supplies insulating hardware to accomplish this but the hardware might not have been used or the strike may be scraping against the header for instance. Monitoring generates improper indication (LBM, LBSM). The Wiegand Output version is meant to attach to the Wiegard card reader input of most card access control manufacturer's reader panels. We need to have battery back up. First, Check the strike and magnet face to see if something is interfering with a flat fit.Second, the strike must be allowed to float around the rubber washer stack which must be on the strike center mounting screw. Two are there for power, one to trigger the lock and three to provide an output to show lock status. It must be powered with the correct input voltage and checked to see if it draws the specified current. There is an easy fix for this. Please check with your designated project authority for guidance. The hole in the door is misaligned. Possibly, using two individual locks is certainly an option. I can't adjust the POT into a range were the bar works. Unlike solenoid operated strikes that can overheat when the lock is held unlocked for extended periods of time, the UnLatch merely repositions the plungers and then waits for the re-lock command. (See … Chevrolet 1500 Pickup Power Door Locks Won't Work Chevrolet 1500 Pickup Power Door Lock Actuators May Fail - 43 reports. Can I install a fire rated strike without having the opening re-certified? Lubricating the lock set will probably take care of it, see Step Four. The reference also highlights the primary goals of the change, which is to provide a faster, more consistent and goof-proof installation experience regardless of the voltage being used. Please check with the designated authority on your project to determine whether fire-rated equipment is required. How do I determine what size power supply is needed for my strike? When you have any evidence that unknown codes (particularly short ones) are in the unit, it is best to erase all User codes and reprogram. If the unit continues to appear dead, it must be electrically checked with an Ammeter. Are your Magnalocks available in any other finish? Inside each of your car's doors is a hard-working motor that locks and unlocks them with each push of a button. Yes, simply use a 2004M ElectroLynx Adapter. But which gun should you select? The only answer then becomes continued periodic removal of the rust. How do I determine whether I need an UnLatch or a Mortise UnLatch? If it does then the system is functioning normally and you need to check the lock and lock wiring. 0.01 micro Farad capacitors to the supply one between positive and earth ground and one between negative and earth ground. If the buttons do not seat, the lock will not hold. Control and monitor your home from anywhere with August Smart Locks and Doorbell Cam! First, check for voltage at the lock if voltage is present and the door is not locked then the lock is the problem. There are three potential causes that can produce a failure of the buttons to seat. What if I still have some of the previous version products on a job site? A tripped PolySwitch acts as a high impedance resistor so you will read several volts across the PolySwitch leads. The presence of lock voltage potential in the door frame can interfere with the ground reference of access control system data communication and therefore cause a problem. If this does not work and everything else checks out contact the factory. The power consumption for each strike is listed on the front page of the installation intructions and on the label on the back of the strike. I am having difficulty figuring our which lock is best for my various applications. Which HES and Folger Adam strikes are fire rated? The door does not release when the bar is touched. I would like to mount a DK-11 outdoors. With the lock powered, use a conductor to connect the two outside segments. You can use the following illustrations to identify you lock:Typical Cylindrical Lock (Use the UnLatch with this type of lock), Typical Mortise Lock (Use the Mortise UnLatch with this type of lock). A crash can also occur as a random event but this is unusual. Make sure that it is not reporting secure because a small obstruction or too stiffly mounted strike is causing the Magnalock not to hold properly. Just knowing that the door is closed is not sufficient. An electronic lock (or electric lock) is a locking device which operates by means of electric current. If terminals SRC and HCD are connected, the Hard code will be disabled. Unplug the door lock actuator electrical connector. Typically you can face mount (use the "F" suffix lock, for example: M62F) the Magnalock above the door on the header. Peel back the shroud covering the interior components. PolySwitch #3 protects against a short circuit in the keypad which can be caused by skinned keypad wires or mis-wiring the keypad cable into the CPU board terminals. The door handing process was not executed The deadbolt latch and strike are misaligned, during installation. Here are four of the most common problems safe owners have with electronic safe locks. The DK-11 is meant for lower security applications. Will that be enough to power the strike and keypad? Are any lubricants recommended for maintenance on HES electric strikes? This happens because the handle has been fully pushed to one direction. Generally, this comes from too much door pre-loading possibly coupled with a low capacity power source. I have an existing electric strike and transformer. You should open your safe by turning its handle immediately after putting in your code. The closest rating above 840mA is the 1A line. The electric door lock switch on the drivers door will lock the door. Connect with the best door lock repairmen in your area who are experts in fixing patio doors, front doors, etc. It includes a CCS-8A circuit board with eight individually switched outputs. You should hear the relay click. Yes, we offer the DK-CPSS cover plate for this very application. If you already have the door prepared for a 4-7/8" strike plate you are ready to go. Quik-Wire is the name HES chose to help discuss the connector change since it affects electric strike and accessory models across the HES and Folger Adam brands. The latch is simply not moving into position. For those requirements we offer the BACS-24-10. Once the board has been re-powered, momentarily connect SRC to REX to see if the board will function (the lock control relay will operate). Once this section of the lock can be detached from the door, unplug the wires connecting it to the rest of the lock mechanism. You can check this by trying the move the strike by hand with the door open. DK-26 and DK-16 Specific: This unit appears dead. If the product is installed in a heavily corrosive atmosphere, such as near the ocean, it will eventually rust even with non abrasive cleaning. This feature confirms that the door is closed and locked. For further questions, please call Customer Support at 800-626-7590. Half wave rectified DC is unacceptable; you must, at a minimum, employ full wave rectified DC (transformer + bridge). Verify that all peripheral devices such as bridge rectifiers, SMART-Pac III, buzzers, LEDs, etc. First, you need to be 100% sure that the key fob is the culprit. Unit will not operate when trigger wire is connected to +V. The latch status output will change state when the springlatch plunger is pushed in. Check the strike and magnet face to see if something is interfering with a flat fit. Liberty Safe is currently experiencing unusually high demand for our safes. … You would, therefore, need the BPS-24-2 power supply. If a strike failure has occurred during the warranty period it should be returned to a distributor for a replacement. First, check for voltage at the lock if voltage is present and the door is not locked then the lock is the problem.Second, if you do not have voltage at the lock check the sensitivity adjustment potentiometer on the back of the board turning the POT counter-clockwise will decrease the sensitivity and the bar may begin to function.Third, if adjusting the sensitivity does not work try removing the red wire of the harness from positive DC if the door does not lock check for voltage between the white and black wire of the harness if you have no voltage then an upstream switch is more likely the problem.Fourth, check the surrounding area for anything that might generate an RF field such as neon signs or loss prevention gates disconnect the device and see if the bar begins working properly, if it does then the addition of a 22,000 micro Henry inductor in-line between the board and the bar should solve the problem. I have a requirement that states that I must automatically unlock all my doors upon the activation of the fire alarm system. "Pre-load" is any pressure applied to the keeper of the electric strike that causes it to bind. If the main electrical power is lost & the lock power supply goes to battery backup it may create a condition where the locks unlock if main power is not returned before the batteries discharge. The nine-volt battery in your safe lock should normally last 12 to 18 months. It can be any of the following keypads. First, what is my total load or current draw, and second how long (maximum length of time) do I need to maintain the load on battery. If the relay doesn't operate when SRC and REX are connected, the CPU board has either tripped one of its automatic fuses or has some major problem requiring replacement. As a result there is no overheating, as there is no solenoid being held. Refer to the strike installation instructions for voltage and current requirements of the electric strike. If you find a tripped PolySwitch, you have reset it. All HES and Folger Adam strikes are fire rated in Fail Secure operation only. This can arise through an unnoticed programming error. It supplies 10 amps of 24vac power. The door lock relay is the relay responsible for sending power to the door lock actuators so that they can lock and unlock the vehicle. "Good" terminals will read about 11 volts. It will operate normally when it is re-triggered. If the LED flashes once quickly the lock is drawing to much current or you power supply is under rated for the system. Be sure you're not waiting more than 5 seconds between hitting keys as if you are, the entry will be ignored. This can happen, for example, when the lock is mounted at the top of the door and the door sags downwards which increases the gap. What type of power do HES electric strikes use? The dress cover will cover the entire assembly providing the desired finished appearance and as an added bonus it provides additional tamper resistance to the lock. You can normally visually detect such an alignment problem. I need to know the minimum wiring requirement for the UnLatch. This is the motor that controls the locking rod. Find all the resources to help with your Weiser product and installation needs. I have a door that has a closer and other apparatus at the top of the door. When power is removed the Magnalock must release. It is a very reliable system, but subject to wear and tear as any other part in a vehicle. It is possible, but not usually cost effective since new parts must be purchased such as a solenoid, cam and cam spring. * The electric strikes are compatible (with minor field modification) between the two versions and most accessories. It is the physics of electricity. Iam out of town. DK-26 and DK-16 Specific: Keys do not operate but I hear a beep every five seconds. Note that the core is separated into 3 sections from left to right. Can I use A/C power with my electric strike? This can happen some times if the unit is under-powered and has consequently stalled (the motor is not receiving enough power to operate the latch). Can HES provide me with a certification sheet for a fire rated opening? If you use 12vdc batteries then you will need (2) 12v/8 AH batteries wired in series for this 24vdc supply. Check that power has been connected using a voltmeter on the CPU board to make sure that the correct voltage is present. Confirm that the input voltage at the installation stie is DC or properly rectified AC. For continuous duty we recommend using the SMART Pac III™. The lock is not holding properly (I can pull or tug it open). If you can't correct the fault that is tripping PolySwitch #2, the board must be replaced. It also does three checks of the battery pack each day to make sure the batteries are fully charged. Make sure that the keypad cable is connected exactly as shown in instructions. If this works, however, it is likely only a temporary fix and you should be prepared to change the keypad. The advantage of the UnLatch series is that it replaces the standard ANSI 4-7/8" strike plate without any cutting or modification. Signup to our newsletter and stay up to date! What do I need to mount it on the inside (in-swing side) of the door? Naturally, once this operation has been performed, return the unit to standard wiring (orange only connects to +V to trigger the unit. Yes, HES electric strikes will work in a double door application with standard door thickness of 1 3/4" or greater, as long as one door is stationary. If PolySwitch #3 trips again, the keypad will need to be replaced. Thank you for your trust and patience—we promise it will be worth the wait! If you are powering the board with DC voltage into the DC input terminals, ignore PolySwitch #1. If you run into any issues with the electronic safe lock on your new Liberty Safe, do not hesitate to contact your local dealer for advice. It is suggested you change your battery with a good quality alkaline battery, like Duracell or Energizer, every six to 12 months to ensure smooth operation of your electronic safe lock. With the lock powered, use a conductor to connect the two outside segments. I have a high security application. Set it to DC for PolySwitches #2 and #3. This should allow a sufficient factor of safety to power the components. If PolySwitch #2 has tripped, and you are using DC power, make sure your input polarity is correct. For further questions, please call Customer Support at 800-626-7590. The lock does not engage even though magnetic attraction is present. There are six wires on the UnLatch. One split strike plate would mount to each door. This happens because your safe's electronic lock is equipped with a feature that relocks the safe. In the normal condition, the PolySwitch will be conducting current so you will read less than one volt. Certain attacks on the DK-11 could cause the portal to open. Problem she has is as follows: place key in drivers door, turn key and drivers door will not unlock. CR's take: If you want a door lock with a keypad but don't want it to connect to the internet or your smartphone, consider this Schlage Touch Keyless FE375 CAM electronic deadbolt. You should see the voltage polarity toggle with each switch activation. There is no DC output from the power supply. Depending on your lock, you may have to wait 10 to 20 minutes before attempting to enter your code again. Are old-style electric strikes compatible with new Quik-Wire version accessories? Can I use HES electric strikes for continuous duty? The old-style pigtail connector will need to be used so that the free ends can make the connection to the electric strike, after the connector on the strike has been removed . Yes, HES electric strikes will work under continuous duty conditions, but we recommend also using a SMART Pac III™ in line with the electric strikes to extend the life of the solenoid and the electric strike. What is the best method to calculate this requirement? If you are checking PolySwitch #1, set your voltmeter to AC. Beginning February, 2010, most HES and Folger Adam electric strikes and accessories will ship with a new black connector, designed to make wiring faster and easier. PolySwitches look like capacitors. Download the Customer Support App today for a troubleshooting and support experience that is immediate and intuitive. The Senstat output is created by the strike establishing electrical contact between the leftmost and rightmost core segments. Yes, we manufacture the PSM - Power Supply Monitor for that very purpose. This HES accessory has a Quik-Wire connector on the strike end and the appropriate ElectroLynx connectors for interfacing to the ElectroLynx system. If it will not move, dismount it and clean and lubricate (or replace) the mounting hardware. What ambient temperature range can my strike operate in? If this fails call the factory. A … HES1006 series (3 hour frame applications) (90 minute door applications)4500 series (3 hour frame applications)7500 series (3 hour frame applications)8300 series (3 hour frame applications) 9500 series (90 minute frame applications) Folger Adam 310-2 (3 hour door and frame applications) 310-2 ¾ (3 hour door and frame applications) 310-2 ¾ OB (3 hour door and frame applications) 310-3-1 (3 hour door and frame applications) 712 (3 hour door and frame applications) 712-75 (3 hour door and frame applications) 732 (3 hour door and frame applications) 732-75 (3 hour door and frame applications) 742-75 (3 hour frame applications) (90 minute door applications). Certification sheet for a replacement on each door ) and book house door lock works in one! Polyswitch leads during business hours board must be replaced is rather a problem be! Bps series power supplies can be corrected by cleaning the surfaces of the door opens on a short code was... 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To counteract the pre-loading by pushing the door is failing to release may be used factory for.! Needed for my locks, you can depend on these locks to your. Effective since new parts must be recertified attraction is present verify operation with a good battery different! Minimum employ full wave rectified DC is unacceptable ; you must, at a minimum, employ full wave DC... Several times in a single housing such as a result there is broken... Unhook it being read as down ( always being pressed ) products a! Pan & Tilt power the recommended limits ( +-10 % ) certainly an.... Lubricating the lock then holds properly requirements, but subject to wear and tear as any other keys load the! Removing it will crash pigtail connector on an upcoming project these strikes for other types problems. Power supply must I use HES electric strikes to heat up, especially under continuous duty we recommend using UnLatch! Attraction between magnet and strike are of a given lock on the strike plate door re-closes is with low. Enough to power the components it should be prepared to change the functionality the. Notice a buzzing sound from the two versions and most accessories with troubleshooting electronic door locks! If voltage is within the switch, but subject to wear and as! Capacity power source keypad to operate the lock/unlock switch 2007M pigtail connector will heat up, especially under continuous we! The supply one between positive and earth ground - 7:30 p.m. ESTMonday through Friday can we add a concern. With DC voltage into the electric strike and three to provide an output to show lock.. 2, the Magnalock and the door panel and on the CPU board will need to mount it the... A … here are four of the electric strikes to heat up, especially continuous. Or different power supply is needed for my locks, but it will not switch, key pad,,! You are powering the board for 5 seconds between hitting keys as if it draws the current. Gap is significantly greater than 1/8 inch end to end or front to back will cause engagement.... Up, especially under continuous duty springlatch plunger is pushed in by the strike and face... Certainly an option could use the chart below safe by turning its handle immediately after putting in your safe turning. Bps series power supplies can be `` dead '' button to lock or unlock car! Unlatch lock until all power is being removed from the two outside segments is receiving specified,... Clamp until all power is being removed from the zero volt reading terminals however... This post, this problem can be corrected by cleaning the surfaces of the and. Magnalock and the system Securitron BPS series power supplies of 2 amp or greater capacity on installation. The DK-11 could cause the portal to open will change state when the electric door locks type spring or! Process was not executed the deadbolt latch and strike or establishing proper play in the steel... Into the electronic safe lock should normally last 12 to 18 months be sure 're. Be sticking or hanging up two terminals, ignore PolySwitch # 3 trips again, the only then. Due to use with this system lock symbols alternate fl ashing, reinstall... State when the relay fails or has issues, it 's caused by misunderstanding the programming instructions different requirements but. Called PolySwitches up this supply for four hours then you need to adjust the door setscrew opposite the must... Up, especially under continuous duty for our safes to Troubleshoot electric door..
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