I’m working at Taco Bell during the Sunday after church rush, and we have a line so long people are waiting outside the store. There is no pleasing some customers. --JLSaun. He tried to come through the drive-through about thirty minutes later. Screaming at me for not listening to her. For those that don’t know, there is a geyser there called “Old Faithful” whose big claim to fame is the fact that it rather regularly goes off about every 90 minutes. I turn it on and it appears to be working fine. One particular evening I had a table of college kids. One particular evening I had a table of college kids. Me: You said you wanted your cheese instead of a refund, so I rang it through again. I had a guy order a cheeseburger for his kid, take a bite out of it in front of me, then start a fit that the burger was “bitten into.” He kept demanding free food for it, and I kept telling him no. I asked, “Can you just show me what you’re doing so I can make sure?”. I had a young girl hand me her engagement ring and asked if I see anything in her trillion (triangular cut) diamond. I work the customer service booth and I had a lady try to return potato chips that had expired and tasted bad. Order up! "A guy accused me of harassing him because I kicked him out of the store after the third time he stole from us. Guest checks into room: “This room is supposed to have an ocean view. I work at a library. The hostess called me over and I verified what she said. AAAAA. I worked at a local ice cream store in high school and we always had some pretentious customers. 10. --Kowzorz. I don’t want a refund. Respondents rated how valued companies make them feel, how helpful and knowledgeable staff are and how well they handle complaints. "This cappuccino feels like it's half foam!" He was unhappy with automatic payments appearing on the wrong dates, which caused the bank to charge him fees. ", "Do no advertise with yelp". My manager then told him to get out and not to come back. This Missouri-based market, which traces its roots to a country store founded in 1854 in West St. Louis County, garnered the lowest level of customer complaints of the 62 grocery stores in our survey. They had to wait on fresh food and so we asked them to park to the side. The girl who wanted portobello and got mushrooms. Finance & Investment Western Union Complaint: Worst Customer Service. “Some of your plants are wet.”. She threw the biggest fit ever! I work at a local Walmart and we were hosting a pre-screening of the Man of Steel and I got to wear a full-sized superman cape for the week beforehand to help advertise it. The price level of this organization is high according to consumer reviews. A lady and her elderly mother came through the drive thru. While I was working at Starbucks a lady ordered a venti caramel macchiato with extra caramel and heated to 180 degrees. The customer who didn't understand what a bank was. “I used to work security at a casino and a man and woman came up to me and told me there was a man following them. This still perplexes me, but he ended up throwing a little hissy fit and took his wrong cheese home again. The customer is always right!” And I’m just like, what? Single no tomato, double with cheese add pickle, large fry, few shakes. Lady: “Why won’t you let my child swim in the deep end”. A woman bought a white shirt. She then spilled red soda onto the shirt. 4. I asked if they knew him and they replied, 'Yeah he's the loan shark we borrowed $2500 from 2 weeks ago. The woman who complained about getting more for less. Man Who Bought Netflix at $7.78 Says Buy This Now. My co-worker standing next to me had to finish it up. I once had a customer complain to me that the aisle was too cold… on the refrigerated aisle of a supermarket. We had a woman come into our restaurant absolutely fuming and demanding a refund. And he wasn’t saying this quietly. The woman who confronted a lifeguard over why her child couldn't swim in the deep end. '", Needless to say they were escorted safely to their car then barred for a year." My merch: http://bit.ly/rSlashMerch r/Choosingbeggars What kind of person gives a restaurant a bad review just because they don't give any free food? Top 10 Dumbest Customer Complaints Mechanic Addition. AAAAA. Racial slurs, profanity, and threats were made about how we were scamming her. "I used to work security at a casino and a man and woman came up to me and told me there was a man following them. --erzatzkwisatz. 'Some of your plants are wet.'" So my manager told her that he was sorry she was having a bad day, but to get out of his store. When I was a cashier for my dad’s business, a lady was trying to cut in front of a line of about 8 people. Here is a list of 20 companies that offer the worst customer service as per their ACSI (American Customer Satisfaction Index) scores. Brought out chicken parmesan to a lady at the restaurant I work at. I saw nothing. Pretty standard for a Friday night. I was in Yellowstone on a family vacation. A happy customer is someone who’ll not only return, but tell others about their positive experience. Original review: Sept. 15, 2020. A patron comes in and knocks books off their shelves. Me: 'Because she cant swim.'" She put it back on the bar a couple minutes later and said, “It doesn’t taste right. Why would I do that? I’ve never seen someone run that fast in my life. 9. Four years later I see her again, divorced. I ask if there’s something wrong and she tells me her burger has mushrooms on it. I gave her another cone, but this time I made it sugar free. Here, for your amusement, are 20 of the most outrageous, ridiculous and stupid travel complaints made by tourists to their travel agents. 50 Service Industry Employees Reveal The Dumbest Customer Complaints They Ever Heard. On summer afternoon a lady came up to me and showed me that her ice cream had melted and wanted another one free of charge. I work at a hotel. If you get to the back of the line you’ll be out of here within a couple minutes.” As she starts walking to the back of the line he quips “Just like they taught you in kindergarten.”. Customers are also irked by sales tactics that attract new customers with low rates and then boost them much higher later. Things will go wrong, no matter how well-trained the employee is or how foolproof the company’s policies and procedures seem. One, two, three. My manager didn’t love how I dealt with the situation, but come on, it was 6 years old, why did you even try! “Hey, he says it’s not well done enough.” Take a look at the steak where he cut in to it. Customer: But it’s the wrong kind of cheese. When Redditor PrinceETheTruth asked people "what is the dumbest question a customer has ever asked you?" 17 Dumbest Customers In The World. The woman who wanted gas station workers to pay for her clumsiness. --markko79. Customer: What? “Not going to happen, keep driving,” she said. Read reviews, share your opinion, voice your negative experience and get your complaints resolved. Ten minutes in the deep fryer. I want a new one.” I get started on it and she goes to the restroom. A recent Reddit thread asked retail employees to reveal their worst customer complaints of all time.. You’ll differentiate yourself strongly, and prevent some of the most common customer complaints you’d otherwise face: Scheduling difficulties. She finagled in her cart for another two minutes and then came up to me and said: “I’m ready.” I said, “I’m sorry miss, but these people are in line.” She then goes off about how she’s been waiting for 20 minutes and demands to see my manager. When I began working in a grocery store, a woman complained to my manager because I did not know where she could find horse meat. Instead of accepting the facts, she ripped up the receipt and said that she paid for four. Come On Bitch... 2. Finance & Investment 4 Min Read 4 Min Read Their options were a hard shell, soft shell, or bean burrito. The shoplifter who accused employees of harassment. Browse the Worst United States companies by State. Then I had to inform her that we have never sold prime rib, or baked potatoes, and I was calling the police. To fix the stain she used a tide-to-go pen. I used to work at Staples when a customer called and complained the disc drive in their new laptop wasn’t reading any discs. I asked a few questions over the phone like “Is the disc upside down?” and “Does the disc work in other computers?” She yells at me, “I think I know what I’m doing! On this particular day, the geyser was about 15 minutes late and there were NUMEROUS people at the information desk to complain about it as if they have some sort of button that they simply forgot to press. Said no one ever. I PAY YOUR SALARY!”. She unloads on our manager, who doesn’t believe for a second that my co-worker and I would even think, much less say, anything like that about these women. When I worked at AT&T Mobility, I got this quite a few times: Customer: My phone stopped working as soon as I left your store yesterday. I work at a Mcdonalds in Australia. I was a cook at a restaurant. I want a new one!” I snap it into the tray, close it, and tell her, “Your laptop is fine.” I was so dumbstruck and walked away. [I proceed to take the cheese, enter the refund into the computer, and hold out the money we owe him]. MMMMEEEDDDDIIIUUUMMM. There is this belief that ‘I am the customer. She doesn’t even snap it into the tray; just lays it flat on top and says “See! We looked up her receipt on our register and saw that we only charged her for three. Pasta, steak, well-done, club sandwich; nothing out of the ordinary. I’m just working my station like every other night and this ticket comes up. I had a customer complain that unless I was wearing the entire costume I was being unprofessional and shouldn’t be allowed to wear the cape. I assure you the ocean is there. Lastly a blonde girl orders one of our specialty burgers, the ‘portobello and swiss’. I worked at Burger King in high school. The garden customer who was concerned the plants were wet. She says it only shows up when she connects it to her PC, so I hook it up to our machine. A while later I get the food dropped off and when I’m checking back on them the blonde, visibly upset, is demanding a different sandwich. A large meal cost more than a medium a competent and understanding employee or manager has its ups and.! Of harassing him because I kicked him out of my size of filter. Of when it will be going off next to be so dumb a mocha and I ’ ve been and. And took his wrong cheese home again enter the refund for you a meal... 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