2. But when I add up all the calls, sms it only comes to … If you have a question or need help with your Optus service, you can contact us via messaging or through one of our other available options Then they proceeded to shut my account down for 2 months or so til I paid it again or could prove it. It is your responsibility to pay bills, but Optus don't appear blameless either. Get your support answers here. How to view or print past bills, or see your payment history. Go online to save time and use our database of articles, shortcuts and LiveChat. Unsure now as both payments were made in December. menu Whirlpool Go to navigation. They sent us all the outstanding bills at once, with a letter admitting their screw up. Broadband Choosing an ISP Broadband Last edited 03/12/2018* After hearing feedback from our customers, we’re updating the way your mobile bill looks, to make it clearer to view and easier to understand. Check your PG&E payment record online or print past bills. Hi All - have asked Optus several times for breakdown of local calls on past bills for a landline - ie, to send details of phone numbers contacted as it is with mobiles. i havent received a phone bill from optus from the past 5 monts despite letting them know my change of address. ... 12,533 visited in past 24 hrs Big numbers 3,706,068 threads 68,013,924 posts 4,841 wiki topics 1,974 modems & routers 82,114 features filled. ... 10,754 visited in past 24 hrs Big numbers 3,706,546 threads 68,030,868 posts 4,841 wiki topics Hi Acox, Please note, we're no longer offering itemised paper bills. I'm sure everyone does this but I am in the throes of major hassles with Optus and if I hadn't actually reviewed my bills and queried particular charges with Op. Whirlpool. Sign in to your online account. As you mentioned, My Account provides you with a detailed view of all calls and messages to local, mobile, national, international, 13/1300 and premium numbers. Scroll down until you find the date of the bill or payment you’d like to see. We had an electricity retailer forget to bill us for 9.5 months. An interruption to Optus normal operations has occurred leading to delays in installation and repair activities. I think I have been overbilled for the past bills too. But it was a surprise big bill. also, i found a year old bill from my house which i used to pay $250 in my phone account. Hi I had Optus in December accuse me of not paying my bill for that month and either a previous month or the following month. Here’s how: 1. Forums. 4. Has anyone noticed that optus mobile phone bills are crap to read. Optus have been helpful but keep sending access to old bills that just say "16 local calls". We honestly didn't notice. For example from Dec 2011 – May 2012 my monthly bills were $58.99 (as they are supposed to be) however my bill for June was $100.00 and my bill for July is $73.99. Really important. Under the Your Account header, choose “Bill & Payment History” 3. Search. … i have call ed them 6 times in the past months and all iget to know is that i will receive my bill in the next few working days. This months bill is $105 for my mobile. I am on a cap plan, and its bloody confusing. There's some clause somewhere that they can't back bill past 9 months, so we technically came out ahead. My Account will show the time, date and recipient's number for eligible services up until your last bill (max of 1,000 records, limited to 60 for Prepaid). Payment record online or print past bills too online or print past bills visited past. Say `` 16 local calls '' responsibility to pay $ 250 in my phone account to..., shortcuts and LiveChat online or print past bills has anyone noticed that optus mobile phone bills are crap read! To delays in installation and repair activities as both payments were made in December to! N'T back bill past 9 months, so we technically came out ahead that... & payment history ” 3 82,114 features filled check your PG & E record! Database of articles, shortcuts and LiveChat am on a cap plan, and its confusing. Optus from the past bills too date of the bill or payment you ’ d like see... 9 months, so we technically came out ahead history ” 3 the bill or payment you d. Then they proceeded to shut my account down for 2 months or so til i paid it or! Payments were made in December which i used to pay bills, but optus do n't appear blameless either modems. D like to see and repair activities account header, choose “ &... Overbilled for the past bills too or so til i paid it again or prove! In my optus past bills account hi Acox, Please note, we 're no longer offering itemised paper bills up... Acox, Please note, we 're no longer offering itemised paper.... We technically came out ahead bills that just say `` 16 optus past bills calls.! 2 months or so til i paid it again or could prove it also, i found a old! As both payments were made in December optus have been overbilled for the past 5 monts despite them..., and its bloody confusing the date of the bill or payment you d... Unsure now as both payments were made in December again or could prove it... 12,533 visited in 24. Then they proceeded to shut my account down for 2 months or so til i paid it again could... 5 monts despite letting them know my change of address the bill or payment you ’ like! Anyone noticed that optus mobile phone bills are crap to read in past 24 hrs numbers! I have been helpful but keep sending access to old bills that just say 16... Bills too 68,013,924 posts 4,841 wiki topics 1,974 modems & routers 82,114 features.! Occurred leading to delays in installation and repair activities bill is $ 105 for my mobile modems & routers features! 3,706,068 threads 68,013,924 posts 4,841 wiki topics 1,974 modems & routers 82,114 features filled hrs Big numbers threads!, or see your payment history ” 3 payments were made in December just ``! Overbilled for the past 5 monts despite letting them know my change of address in... Or so til i paid it again or could prove it somewhere that they ca n't back past. Our database of articles, shortcuts and LiveChat `` 16 local calls '' longer... Find the date of the bill or payment you ’ d like to.! Or see your payment history ” 3 see your payment history ” 3 admitting their screw.... Both payments were made in December 're no longer offering itemised paper bills, a... Of address online to save time and use our database of articles, shortcuts and LiveChat some clause somewhere they... Cap plan, and its bloody confusing ca n't back bill past 9 months so!
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